Report a Hazard

Pot holes, overhanging branches, broken glass, missing manhole covers, dangerous crossings and uneven footpaths all present hazards for cyclists and pedestrians. By reporting problems to the relevant authority and following up to see that it is fixed, individuals can help make our community safer for all.

In most cases the people you need to speak to are at the local council. Local councils are responsible for local roads and parks, and also for maintenance of some main roads and arterial paths. If it turns out that they are not the responsible authority, they can direct you to the right one.

To find out which council to contact, look in the Melway or VicRoads country directory. For metropolitan councils, the council borders are shown in Melway with yellow lines. The council names are in red. For regional councils, borders and council names are shown in the VicRoads country directory in green.

Correspondence should be directed to the general email or postal address so that it is logged when received, then redirected to the relevant person. Sometimes you may need to send a follow-up email or letter if you don't receive a response from your initial correspondence.

You can find council email addresses on the Department of Planning and Community Development local government website.

Source: Bicycle Victoria